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Advantage Salon Software and Spa Software Support Page 17

17) Client Reports in Advantage Salon Software and Spa Software Management System

SELECTION REPORTS – Mailing Labels and Client Listings

SELECT FROM THE MENU BAR CLIENTS THEN REPORTS THEN SELECTION REPORTS.

n        You can create a report based on whatever client information you desire in ADVANTAGE Salon Software and Spa Software.  Examples of selection reports include but are not limited to: Client list with date of birth, First or Last Visit, or Client Referrals.

n        The selection process works this way:  if you want all clients on a specific report you do not enter any selection criteria.  If you want to limit the report to specific clients then select the field that you want to limit by.  Example zip code = 77079.  Select the field zip from the list of fields found on the top of the screen, then click on the button select criteria then enter your criteria.  Operator would be equal to and the criteria would be 77079.  You can select as many selection criteria as you want but remember the more criteria will limit the number of clients on the report.

n        Once you are in the Client Selection Reports screen, click on Select Report (it is the 4th button at the bottom of the window).  A screen with a split window will appear.

n        The left side window contains a list of all the available fields in the Client’s record.  For example, if you pull up a Client’s name in the Clients screen from the main frame, you will see the client’s name, telephone number, address, dates for their first and last visit, referral information, preferences, et cetera.

n        Choose fields from the left side by double-clicking on each one you desire or highlight the field by clicking on it once then click the Select Field button.  The fields that you select will be moved to the right side of the screen.

n        Select the Client Listing button to view and print a listing of the clients with the selected fields, or you may also select the Mailing Labels button to print out mailing labels to send marketing material to the clients listed.  You can also send Broadcast Emails to your clients through the selection reports.

1.       NEW CLIENTS REPORT

SELECT FROM THE MENU BAR CLIENTS THEN REPORTS THEN NEW CLIENTS REPORT.

n        This report will give you a listing of all New Clients within a specific date range.  The date refers to the clients’ first visit date.

n        You can run this report for clients serviced by one specific employee (if you have specific employees assigned to clients) or for all the employees (this includes clients who do not have a specific employee servicing them).

 

2.       CLIENT MONTHLY REPORT

SELECT FROM THE MENU BAR CLIENTS THEN REPORTS THEN MONTHLY REPORT.

n        The Client Monthly Report is designed so that you can view a bar graph for any given year that shows, by month, when your salon/spa received new clients. You can also do a comparative report for two different years.

 

3.               HISTORY REPORT

SELECT FROM THE MENU BAR CLIENTS THEN REPORTS THEN HISTORY REPORT.

n        Use this report to review clients Point of Sale history in ADVANTAGE Salon Software and Spa Software.  You can specify the date range and click OK.  The History Report displays the services and inventory items for the client within the specified date range.

n        After clicking on the Preview Report button, you will be able to print this report.

 

4.       CLIENT SCHEDULE REPORT

SELECT FROM THE MENU BAR CLIENTS THEN REPORTS THEN CLIENT SCHEDULE REPORT.

n        You can print a copy of each client’s appointments by a specified date range in ADVANTAGE Salon Software and Spa Software.

n        After clicking on the Preview Report button, you will be able to print this report.

 

5.       LAST VISIT REPORT

SELECT FROM THE MENU BAR CLIENTS THEN REPORTS THEN LAST VISIT REPORT.

n        By specifying a date, you can print a list of the clients who last visited the salon/spa on that particular date.

 

6.       REFERRAL REPORT

SELECT FROM THE MENU BAR CLIENTS THEN REPORTS THEN REFERRAL REPORT.

n        Choose the type of referral you want a report for and then click on the Preview Report button to print a list of the clients with that specific referral.  Or you can print mailing labels to send out marketing literature to those clients.

 

7.       CLIENT PREFERENCES REPORT

SELECT FROM THE MENU BAR CLIENTS THEN REPORTS THEN PREFERENCES REPORT.

n        Choose the category and preference or you can choose all categories and preferences, you will get a listing when you click on Preview Report or you can print mailing labels for the listed clients.

 

8.       NON-RETURNING REPORT

SELECT FROM THE MENU BAR CLIENTS THEN REPORTS THEN NON-RETURNING REPORT.

n        With the Non-Returning report, you can print a list of clients who visited the salon/spa only once and never came back.  Just specify the date range for their First (and only) visit then click the Preview Report button to print the list or Mailing Labels to print mailing labels to send out a flyer or postcard.

 

9.       BIRTHDAY REPORT

SELECT FROM THE MENU BAR CLIENTS THEN REPORTS THEN BIRTHDAY REPORT.

n        The Birthday Report gives you the ability to print a list of clients’ birthdays by month.  You can also print Mailing Labels from each list if you want to send them a birthday card, postcard or flyer.

 

10.   MISSING INFORMATION REPORT

SELECT FROM THE MENU BAR CLIENTS THEN REPORTS THEN MISSING INFO REPORT.

n        You can print a report based upon clients who have the following information missing from their record: Employee, Date of Birth, Zip Code or Telephone number.

 

11.   GIFT CERTIFICATES REPORT

SELECT FROM THE MENU BAR CLIENTS THEN REPORTS THEN GIFT CERTIFICATES REPORT.

n        This report provides you with a list of Gift Certificates purchased within a specified time range.  The report will give a listing that includes the Client’s name, Purchase Date, Initial Amount, Last Date Used, and Remaining balance.

 

 

 

Advantage Salon Software and Spa Software Support Page 17

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